Privacy Policy

Introduction

HashSecure Technologies LLC ("Company," "we," "our," or "us") operates the VisaPulse mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account Information: Email address, password (encrypted), and optional profile details
• Case Information: USCIS receipt numbers, form types, filing dates, visa categories, priority dates, and country of birth
• Employer Information: Optional employer name for visa-related cases
• Communication Data: Any information you provide when contacting our support team

Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, time spent in app, crash reports
• Log Data: IP address, browser type, access times

Information from Third Parties

• USCIS Data: Case status information retrieved from official USCIS systems using your receipt number
• Authentication Providers: If you sign in with Apple or Google, we receive basic profile information

How We Use Your Information

• To provide and maintain the Service
• To retrieve and display your USCIS case status
• To calculate queue position estimates and processing predictions
• To match you with similar cases ("Case Twins") for informational purposes
• To send you notifications about case status changes
• To improve and personalize your experience
• To respond to your support inquiries
• To comply with legal obligations

Data Sharing and Disclosure

We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our Service (e.g., Firebase for authentication and data storage, analytics providers). These parties are bound by contractual obligations to keep your information confidential.
• Legal Requirements: If required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (see below)
• With Your Consent: When you explicitly agree to share information

Anonymized Data

We may use anonymized, aggregated data for research and to improve our services. This data cannot be used to identify you personally.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication with Firebase
• Regular security audits and updates
• Access controls limiting who can view your data

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

Anonymized data may be retained indefinitely for analytical purposes.

Your Rights and Choices

Access and Portability

You can access your data through the app's Settings section or by contacting us.

Correction

You can update your information directly in the app or by contacting support.

Deletion

You can delete your account at any time through the app's Settings → Account → Delete Account. Upon deletion:

• Your personal data will be permanently removed within 30 days
• Your case tracking data will be deleted
• Any anonymized data previously generated may be retained

Notification Preferences

You can manage push notifications through your device settings or within the app.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have additional rights:

• Right to Know: Request information about data collected about you
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do not sell personal information, so this right does not apply
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at privacy@visapulse.app.

Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify you via email within 72 hours of becoming aware of the breach
• Provide information about what data was affected
• Offer guidance on steps you can take to protect yourself
• Report to relevant authorities as required by law

Business Transfers

If HashSecure Technologies LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

In such an event, you will have the option to:

• Have your data deleted before the transfer
• Download a copy of your data
• Be notified of any changes to data handling practices

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will notify you via email and/or in-app notification
• We will provide a clear summary of what has changed in plain language
• We will request your active consent to continue using the Service under the updated policy
• The "Last Updated" date at the top of this policy will be revised

Your continued use of the Service after receiving notice of changes constitutes acceptance of the updated Privacy Policy.

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